Shipping policy
Shipping Policy
TrendCart currently ships to selected destinations, including the United Arab Emirates, United States and United Kingdom. Product availability and delivery options depend on the customer’s address and will be confirmed at checkout.
Order Processing
Orders are normally processed within 2–5 business days. Processing may take longer during holidays, major sales or periods of high demand.
Shipping Costs
United Arab Emirates:
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AED 25 shipping
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Free shipping on orders of AED 200 or more
International:
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AED 50 flat-rate shipping where available
The final shipping charge will always be displayed at checkout before payment.
Estimated Delivery
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United Arab Emirates: approximately 8–15 business days
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International destinations: approximately 7–25 business days
Delivery times are estimates and are not guaranteed. Customs processing, public holidays, carrier delays, severe weather and other circumstances outside our control may affect delivery.
Product Availability
Not every product can be delivered to every country. If no shipping option appears at checkout, that product is currently unavailable for the selected destination.
Tracking
When tracking information is available, it will be emailed to the customer after the order has been dispatched. Tracking updates may take several days to appear.
Customs and Import Charges
International customers are responsible for any customs duties, import taxes or local charges required by their country. These charges are not included in the product price or shipping fee unless stated at checkout.
Incorrect Addresses
Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs to be corrected. We cannot guarantee changes after an order has begun processing.
Lost or Delayed Orders
If an order has not arrived within the estimated delivery period, contact us at trendcartsupport26@gmail.com with your order number. We will investigate the shipment with the supplier or delivery carrier.
Contact
TrendCart
Abu Dhabi, United Arab Emirates
Email: trendcartsupport26@gmail.com